dana55 Privacy Policy
This page describes what we collect when you use e-wallet55 and how we keep that data protected. We take your privacy seriously and operate under strict protocols to safeguard personal information collected during account registration, deposits, withdrawals, and everyday use of our platform.
Our commitment is straightforward: we collect only what we need to verify your identity, process your payments, and comply with anti-money-laundering law in the jurisdictions where mobile banking55 operates. We do not sell your data, and we restrict access to only those team members and third-party partners who must see it to serve you.
When you open a local payment55 account in Jakarta, Surabaya, Bandung, Medan, or any other supported region, you agree to the practices outlined below. If you have questions about how we handle your information, contact our support team.
What we collect on dana55
We collect information in two categories: what you provide directly and what we collect automatically as you use e-wallet55.
When you register, we ask for your full legal name, date of birth, government-issued ID number, proof of address, email, phone number, and account password. These details are required by Indonesian and international anti-money-laundering rules, and we verify them against identity databases before activating withdrawal functions on your mobile banking55 account. We also store your IP address and device details (browser type, operating system) to detect fraud and unusual access patterns.
During deposits and withdrawals, we record the payment method you used—whether local payment, online payment, e-wallet, mobile banking, or a bank account with local payment, online payment, or e-wallet—along with transaction amounts and timestamps. This information helps us reconcile payments, prevent duplicate deposits, and respond to disputes. We do not store your bank passwords or full card numbers; our payment partners handle sensitive banking credentials directly.
We do not track your betting choices
mobile banking55 records that you placed bets on Liga 1 or Piala AFF, but we do not build profiles based on your betting patterns or sell that data to marketing firms.
How we use your data
We use personal information to operate local payment55: to verify your identity, process your deposits and withdrawals, investigate fraud, and respond to customer-support requests. We also use your email and phone number to notify you about account activity, important policy changes, and security alerts (e.g., a login from a new device).
We may share data with licensed payment partners—online payment, e-wallet, mobile banking, and others—as needed to complete your transactions. These partners agree to handle your data only for that specific transaction and under the same confidentiality rules that bind local payment55.
We do not use your information for marketing beyond online payment55. We will not email you promotional offers for unrelated services, and we will not sell your contact details to other companies. If we ever plan a promotional email about e-wallet55 features, you can unsubscribe in your account settings.
Data storage and security
We store all personal data on encrypted servers in data centres within Indonesia and adjacent regions. Our servers are protected by firewalls, access controls, and regular security audits. We use industry-standard encryption (TLS) for data in transit and AES-256 encryption for data at rest. Not all team members see your full profile; access is limited to operations, compliance, and support staff who need specific information to serve you.
You can strengthen your account security on mobile banking55 by enabling two-factor authentication in your settings. This requires a one-time code from your phone whenever you log in from a new device or attempt a withdrawal. We recommend activating 2FA before your first deposit.
If you suspect unauthorized access to your local payment55 account, reset your password immediately and notify support. We will review your account history, reverse fraudulent transactions where possible, and help you regain control.
Cookies and automated collection
We use session cookies to keep you logged into online payment55 while you browse. These cookies expire when you close your browser and contain no personal data—only a random session token. We also set analytics cookies to measure traffic and understand which pages users visit most often. You can disable all cookies in your browser settings, though doing so may limit e-wallet55's functionality.
Your rights and contact
You have the right to request a copy of all data we hold about you on mobile banking55. Contact our support team with your account details, and we will compile your personal information within 14 days. You can also request correction of inaccurate details or deletion of your account and associated data (though we may retain transaction records for compliance with financial law).
If you believe we have mishandled your information, you can lodge a complaint with our compliance officer or through local data-protection authorities in your jurisdiction. We take such complaints seriously and will investigate fully.
This policy applies to all users of online payment55 where local law permits. Services are available in supported jurisdictions only; users accessing e-wallet55 from an unsupported region may have their accounts restricted. We are transparent about our data practices so you can make an informed choice about using our platform.